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Frequently Asked Questions

1. How long does it take to create a custom piece?

Our timelines vary depending on the complexity of the design. Generally, it takes about 3-6 weeks from the initial consultation to the final product. We'll keep you updated throughout the process.

2. Do you provide a design sketch or a CAD view before producing the jewelry?

Yes, we provide a sketch or CAD 3D design based on our initial discussions. This allows you the opportunity to visualize your piece and make any necessary modifications before it's produced.

3. How do I know the materials you use are ethically sourced?

We take ethical sourcing very seriously. We use carefully vetted suppliers that comply with international standards to ensure all our materials are ethically sourced.

4. Can I incorporate personal items, like heirloom gemstones, into my custom jewelry design?

Yes, we often work with client-provided stones or other elements. We'll carefully inspect these pieces to ensure they are suitable for your design.

5. How much does a custom jewelry piece cost?

The cost varies based on design complexity, materials chosen, and the time taken to create the piece. However, we will provide a detailed estimate once the design has been finalized.

7. Are the grillz permanently attached or can I remove them?

We design removable pullouts with a permanent look. Some manufacturers do permanent teeth, however, we do not. We'll guide you through the pros and cons of both options to help you make an informed decision.

8. Is it safe to eat or drink with grillz?

We advise our customers to remove their grillz when eating or drinking to prevent potential damage.

9. How can I clean and maintain my custom piece?

We'll provide you with detailed care instructions based on the materials used in your custom piece. Gentle cleaning with warm soapy water and a soft toothbrush is typically effective for most jewelry pieces.